Shop Policies

❤ Welcome
Welcome to my shop "Dazzling Lanna", We specialize in ethnic handmade bags for women. Material are unique, original and finely crafted by ethnic Hmong Hilltribe.

❤ Payment
I accept the payments ONLY via PAYPAL(which accepts all major credit cards).

Payment is due at the time of order. If payment has not been received within 2 days seller has the right to cancel transaction and re-list.

When the deal is over, the price of the item as well as the expenses of deliveries are not anymore negotiable. No exception.

By purchaing and paid, we consider that you have read attentively, understood and accepted the conditions and the aforesaid instructions.

* * * * * * * * By purchasing you have agreed to these terms * * * * * * * * * * *

❤ Shipping
I ship items twice a week.

Shipping will be done through the Swiss Post which will take about:
> 15-20 days to the US, Canada, Asia, Australia and New Zealand.
> 10-15 days to Europe.

All orders are sent under registered packet with number as a reference (you could check the confirmation of the despatch via www.swisspost.ch). But it cannot be tracked online. We are not responsible for the losses, damages and delays caused by the postal services of the destination country. In case of losses, damages and delays, the purchaser must deal directly with these services by means of the number of follow-up (REGISTERED NUMBER).

I will email the Registered Number upon shipment.

The delivery times can vary according to the country of destination, but the average is of 10-15 workdays. It means, sometimes less than 10 days, sometimes more than 15 days.


MORE Shipping Policies:
> I do not refund for the lost packages.
> I am not responsible for items not received due to an incorrect address.
> Note also that some taxes - calculated on the value of the item - can be charged by the customs of destination of the packet or the carrier. In this case, these taxes are entirely in charge of the purchaser and we are not by no means responsible of it.

* * * * * * * * By purchasing you have agreed to these terms * * * * * * * * * * *


❤ MORE Shipping Policies:
In case of problem, and only if the purchaser provides valid motive proofs, the article can be return but at the latest 3 days after the delivery. Past this delay we don't enter anymore in matter. According to agreement, the article is either exchanged or repaid. NO EXCEPTION.

All relative expenses of port to the returns and/or exchanges are entirely in charge of the purchaser.

There is 'No Refund' if you leave me a negative feedback without contacting me first.

 Policies and FAQs
I try to take photos of the bags as true in terms of colors and appearance as possible to the real bags. Please keep in mind that the computer's monitors are not the same so the colors you see might vary according to this..

Please note that we recycle the vintage tribal fabric like Hmong baby carrier and fabric from Indian tribes. Some stains or imperfect embroidery are the characteristic of the fabric and couldn't be considered as an imperfection. When you purchase, you understand the nature of the fabric.

* * * * * * * Thank you very much for supporting Dazzling Lanna ! * * * * * * * * *
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